When 'Total Quality' counts, TACT matters.

Do you lie awake at night worrying about whether clients find it easy to do business with you?

Do you wonder if your staff take a consistent approach to customers' requests?

Does your management team or board have concerns about whether your management systems and procedures meet the required standards?

TACT is the Solution to these worries.

TACT Solutions provides management systems solutions including design, development, implementation and audit/assurance services that meet International and Australian Standards relating to compliance, governance, quality assurance, risk and workplace health & safety.

Services include:
Risk management advice & frameworks

Management system design

Quality assurance programs

Change facilitation

Education and training

Internal auditing

Third party auditing

Apart from helping you sleep at night, we will help you to:

• Build the connections between strategic objectives, regulatory obligations and operational processes.
  
  
• Develop policies and procedures that put the right person with the right skills into the right job for the right reasons.
  
  
• Simplify your information management structures.
  
  
• Monitor, analyse and report on effectiveness of risk and compliance controls.
  
  
• Continually improve all aspects of your system, to improve customer satisfaction.
  
  
• Verify that you "did what you said you'd do" and provide tools and techniques to review and improve the effectiveness of your system.

Rosy Chapman is TACT Solutions.

Rosy takes a creative approach to
business solutions, influenced by her
other creative endeavours which
you can view here, buy a print or
even an original.

TACT Solutions Pty Ltd
ABN 77 145 236 399

PO Box 8048
High Street
FREMANTLE WA 6160

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